Return policy

We accept approved returns within 14 days of the delivery date of your order. Please do not send back any products without our approval, otherwise your refund will not be processed.

To initiate a return, please email hello@theallyco.com with your order number and a reason for your return. Once your return is approved, we will provide you with return instructions. 

You will have 14 days from the return approval date to ship the product back to us. Your product must be unused and in the original packaging that it came in. 

Once your return has been received and accepted, you will receive a full refund to your original method of payment. Refunds may take 7 business days to show on your account.